Privacy Policy -
About us & FAQ

Privacy Policy


This privacy policy sets out how we process personal information that you share with us or that we may collect when you browse the website ( This privacy policy applies to any use of the website. We may amend this privacy policy at any time and effective immediately, with effect for the future. If we make amendments, they apply as of the date of their publication on the website. We expect you to regularly refer to this section to make sure you are familiar with the applicable privacy policy.


1 What information we collect

We may collect the following personal information about you and your travel companions:

  • Full name
  • Contact information including email address and phone number

We never collect, store, or are otherwise given access to your credit card information, though you may be asked to provide this to a secure third party payment processor such as PayPal or PaySera.


2 What we do with the information we gather

We will never contact you for any purpose other than in relation to the product or service you have specifically requested from us. We will pass on your personal information to third parties such as hotels and transport companies upon confirmation of a reservation, as is required to process your booking.

We do not send unsolicited sales or promotional material at any time, nor do we sell, distribute or lease your personal information to any other third parties who are not directly involved in providing the services you requested, unless we have your permission or are required by law to do so.

Your correspondence with us may be used in the marketing and promotion of our services, for example in testimonial quotes published on our website. This information will be identified only by your first name, the initial of your surname and your country of residence (if known).

We will store your personal information for the sole purpose of internal record keeping and to process your booking, order or inquiry.


3 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


4 Cookies

Cookies are small text files that your browser stores on your device (for example your computer or mobile phone). We use cookies to make the website easy to use and to better tailor the website and our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on the website.

Like most internet service providers, we use what is known as browser cookies to simplify the use of the website and obtain information that can help us to improve the information and services made available through the website. This site does not work without cookies. By using this website, you agree to the use of cookies for this purpose. You can decide for yourself if our website's server is allowed to save cookies on your device or not. You can also delete cookies that have already been saved at any time. This can be done through the settings of your web browser, and by deleting all cookies. If you decline cookies on this website, some functions may be limited or unavailable. As a result, to make it easier to use the website, we recommend that your browser settings accept cookies. This site does not use cookies of any form, other than to ensure form data is not lost if a page is refreshed. This site does occasionally employ third party cookies to track readers when they leave the site to visit an affiliated company, such as a hotel, which may pay us a commission if you complete a reservation with them. This type of cookie does not identify you personally, nor is the data stored once the sale has been logged.


5 Other locally stored information

When you browse this website, information may be stored on your device (locally) through the "DOM Storage" process. DOM storage is used for storing data in a web browser, similar to cookies (see above), but with enhanced capacity. Locally stored information does not permit us to identify you, but the DOM storage process records information on how you browse the website on your computer (the pages you have viewed, date and time of viewing, etc.) that we can read during your subsequent visits. You can delete that information manually. Please consult the user help section of your web browser.


6 Links to other websites

Our website contains links to other websites. These websites are maintained by third parties and has no influence on their content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.


7 Travel Apps

If you download and install a App, all data that you transfer to Apple Inc., iTunes Store, Google Inc. or any other app provider will be collected, stored and otherwise processed by the App Providers according to their privacy term. App Provider provide their services independently from us.


8 Copyright

This website is under copyright of and its various third party providers and distributors. Much of the content found on this website is owned by and product suppliers. In addition, the trademarks, logos and pictures displayed on this website are registered and common law trademarks of Any license or right to use any of the trademarks and logos without the written permission of, or such other party that may own the trademarks, is strictly forbidden.


Why Book with us
Direct contracts with suppliers
Really Lowest prices
Deposit + Cash on Tour option
Free SMS Notifications
Free change of tour destination
24/7 Support Team
7/24h Emergency support
© BigTour Tickets Co. Ltd. | Reg. Code: 40203306960 | Phone: +37126933570 | Email: support 🐶
Address: Ieriku 15/2-3, Riga, LV-1084
Terms and Conditions | Privacy policy